Shipping policy
Shipping Policy – Muveszi
Last Updated: October 2025
At Muveszi, we take pride in delivering your custom-printed products safely and on time. Please read our shipping policy below to understand how we process and ship your orders.
1. Order Processing Time
· All custom printed products (wallets, T-shirts, etc.) are made to order.
· Standard processing time is 2 - 4 business days after order confirmation.
· During sales or high-volume seasons, processing may take up to 5 - 7 business days.
2. Shipping Methods & Delivery Time
We offer multiple shipping options depending on your location:
|
Region |
Shipping Method |
Estimated Delivery Time |
|
Domestic (Within Pakistan) |
Standard Courier |
3 - 5 Business Days |
|
metro / major cities |
Express Courier |
2 - 4 Business Days |
|
International |
Postal / Courier Service |
7 - 15 Business Days |
Delivery times may vary depending on courier delays, customs clearance (for international), or unforeseen circumstances.
3. Shipping Charges
· Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
· Free shipping may be offered during promotions or on orders above a certain cart value (details mentioned on applicable offers).
4. Order Tracking
· Once your order is shipped, a tracking number will be shared via SMS or email.
· You can track your parcel directly through the courier’s tracking portal.
5. Incorrect Address / Failed Delivery
Please ensure your delivery address and contact number are entered correctly.
· For failed deliveries due to incorrect information or unattended delivery attempts, reshipping charges may apply.
6. International Taxes & Customs
· International orders may be subject to customs duties, taxes, or import fees charged by your local authority.
· These charges are the responsibility of the customer and are not included in the product or shipping price.
7. Damaged Or Lost Shipments
In the rare event of a damaged or lost parcel:
· Please contact us within 48 hours of delivery (for damaged parcels) with photos/videos as proof.
· For lost shipments, we will contact the courier to initiate an investigation.
8. Contact Us
If you have any questions regarding shipping or delivery, feel free to contact our support:
Email: muveszi.pk@gmail.com WhatsApp: +92-302-5864405
We appreciate your trust in Muveszi. Your satisfaction is our priority!